General Terms and Conditions

§ 1 Scope of application
For all business relationships between Milan-Spiele and the Our general terms and conditions apply exclusively to customers in the version valid at the time of the order. Different conditions are only effective if they are confirmed in writing by Milan-Spiele.

§ 2 Conclusion of contract and withdrawal
All offers from Milan-Spiele are subject to change and non-binding. The purchase agreement will be closed when we get through delivery declare acceptance of the order for the goods. For writing, printing and Milan-Spiele is entitled to step back due to calculation errors on the website.

If, despite a contractual obligation, our supplier does not provide us with the ordered Delivered goods, we are entitled to withdraw. In this case it will the customer informs immediately that the ordered Product not available. The purchase price already paid will be Refunded immediately.

§ 3 Saving the contract text, contract language
The contract text will not be saved by us. We only save the delivery and billing addresses you provided and the data of the order. You can print out the terms and conditions and your order at the end of the ordering process at any time.

The contract language is German.

§ 4 Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us (Milan-Spiele, Michael Lang, Heuersdamm 4, 26188 Edewecht, Tel .: 04405 - 98 46 155, Fax: 04405 - 98 46 157, Mail: info@milan-spiele.de) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also use the model withdrawal form or another clear declaration on our website (www.milan-spiele.de/widerruf.pdf) fill in electronically and submit. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

If you received free shipping as part of your order due to reaching a minimum order value, and you subsequently fall below this minimum order value through a partial cancellation, the shipping costs of the originally free shipping will be charged retroactively.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

End of the cancellation policy

§ 5 Packaging, shipping, delivery
Packaging and shipping are chargeable. You can find more information about this in our current delivery conditions. The delivery takes place ex warehouse to the delivery address given by the customer. We strive for immediate delivery. In the event of a delivery delay, we will contact you immediately by email or telephone inform. Keep in case of unavailability of the ordered goods we pretend not to deliver. Payments already made will then be sent immediately refunded. Information about the delivery period is non-binding, Unless, as an exception, the binding delivery date has not been promised.

If we offer free shipping to the customer above a certain order value, this benefit only applies if the applicable minimum order value is ultimately reached.

In the event of a partial return of goods, the shipping costs for the originally free delivery will be charged retroactively if the order value of the remaining goods falls below the minimum order value for free shipping.

In this case, the shipping costs will be deducted from the refund amount.

§ 6 Due date, payment and default
The purchase price is due immediately with the order, without any discount. The customer can pay the purchase price by cash, transfer or PayPal counting.

§ 7 Offsetting and retention
The customer only has a right to offset or retention too if its claims have been legally established or by Milan games are recognized.

§ 8 prices
The prices at the time of the order apply. All prices are final prices in EUR and contain the statutory VAT.

§ 9 Reservation of title
The delivered goods remain the property of until they have been paid for in full Milan games.

§ 10 Liability for defects (warranty)
The statutory warranty rights apply.

The customer is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply, this has no effect on his legal or contractual claims for defects.

§ 11 Data protection
Personal data of the customer are only used within the framework of the legal regulations of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG). Milan-Spiele uses the data for business relationships to the buyer.
The change or deletion of personal data is possible at any time by Email to info@milan-spiele.de possible. You can find more information at data protection .

§ 12 Alternative dispute resolution
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 13 Applicable law and place of jurisdiction
German law applies to the exclusion of of the UN sales law. Exclusively The place of jurisdiction for contracts with merchants is Oldenburg. Milan games is also entitled to take legal action at the general place of jurisdiction of the customer.